Job Openings

Do you want a job where you make a real difference every day? Are you ready to join a dynamic, mission-driven law firm? At the Law Office of Dahlia Castillo, PLLC, we are passionate about advocating for immigrants, using innovative strategies and a client-centered approach to change lives and open doors to brighter futures. Apply today to become part of a team dedicated to empowering our immigrant community with compassion and skill.

Apply today to join our team and become a part of our mission!

Position Overview:

As an Immigration Intake Specialist, you will be the first point of contact for potential clients, playing a crucial role in setting a positive and supportive tone as they begin their journey with our firm. Your responsibilities include conducting interviews, gathering client information, assessing case eligibility, and providing guidance on the immigration process. You will ensure a smooth and efficient intake process that supports our client acquisition efforts and upholds our commitment to excellence. IF YOU DO NOT READ, WRITE, AND SPEAK SPANISH AND ENGLISH FLUENTLY, PLEASE DO NOT APPLY.

About Us:
At the Law Office of Attorney Dahlia Castillo, we are committed to providing compassionate, skilled legal support to individuals navigating complex immigration laws. We serve clients in immigration and family law, focusing on integrity, excellence, and personalized care. Join us in helping clients secure their futures with confidence and clarity.

We have offices located in Fayetteville and Fuquay-Varina, North Carolina, as well as remote staff in Texas. However, all our staff always communicate with one another to provide support and assist with workloads via our virtual systems.

THIS IS AN ON-SITE JOB- NO REMOTE WORK

Key Responsibilities:

• Client Consultations: Conduct in-depth consultations with potential clients to understand their immigration needs, assess eligibility, and determine the appropriate legal services required.
• Intake Interviews: Perform initial intake interviews, gather comprehensive client information, and provide guidance on the immigration process.
• Client Engagement: Listen attentively, ask relevant questions, and build rapport to instill confidence in our firm’s capabilities.
• Communication: Clearly communicate the firm’s unique value proposition, services, and benefits to potential clients.
• Case Evaluation: Assess potential client cases based on eligibility criteria, complexity, and alignment with the firm’s expertise.
• Information Management: Accurately gather and document detailed client information, ensuring confidentiality and organization.
• Scheduling: Schedule appointments and coordinate follow-ups with prospective and existing clients.
• Collaboration: Work closely with legal assistants and attorneys to facilitate a seamless transition from intake to casework.
• Form Assistance: Schedule client meetings to complete detailed questionnaires and support the review and signing of USCIS online forms.
• Record-Keeping: Maintain detailed records of client interactions, consultations, and activities using the firm’s MyCase system.
• Quality Control: Review prospective clients’ intake sheets for completeness and accuracy prior to attorney consultations.
• Questionnaire Coordination: Schedule meetings with clients to complete necessary questionnaires.

Education and Experience

• High School Diploma/GED or Equivalent (Minimum)
• Experience in a legal or administrative setting (Preferred)

Requirements:

• Bilingual in English and Spanish (read, write and speak) – Required
• Previous experience in an administrative or client-facing role, preferably within a law office or similar environment. – Preferred
• Strong communication skills with the ability to connect and empathize with clients from diverse backgrounds.
• Excellent organizational skills with meticulous attention to detail.
• Proficiency in office software and case management systems (experience with MyCase is a plus).
• Self-motivated with the ability to work independently and in a team within a fast-paced environment.
• Excellent computer proficiency, including MS Office Suite (Word, Excel, Outlook) with the ability to learn new programs and/or platforms
• Prior experience in immigration law is a plus but not required.
• Authorized to work in the U.S
• Reliable transportation is required

Benefits:

• Competitive salary based on experience
• Paid time off and holidays
• Ongoing training and professional development opportunities
• Supportive, collaborative team environment

Work Environment:

• You will work in-person in a clerical office setting with a lawyer.
• Frequently work independently in the office with other remote working staff.
• You will routinely utilize standard office equipment such as computers, office phones, copiers, filing cabinets, shredders, and scanning machines.
• This is a stationary role that will require you to be on the computer and office phone during your work hours.

To Apply:

Send BOTH a resume and cover letter assistant.drclawfirm@gmail.com. The cover letter must be written in Spanish, describing your interest in this position, why you are the person for this job, and include your favorite movie, favorite TV show, favorite book, hobby, and 2-3 professional references. In the subject line, write: “LODC Legal Assistant position (Fuquay-Varina)”. Interviews are conducted via Zoom. NO TELEPHONE CALLS PLEASE.  Applications will be reviewed on a rolling basis until the position is filled. We are no longer accepting applications.