Job Openings
Job Openings at the Law Office of Dahlia Castillo
Would you like to be part of our team? Send us a copy of your résumé and we will consider you for our different job openings.
The Law Office of Dahlia Castillo works extensively with the local immigrant community; therefore being fluent in both English and Spanish is a must for all potential candidates.
We care about our clients and their community, and we expect all applicants to share our passion for the work that we do providing legal aid to immigrants.
We are currently hiring for the following positions:
Intake Specialist (Remote; Part Time)
The Law Office of Dahlia Castillo, PLLC is a busy law office who predominately assists immigrant communities in divorce, child custody, traffic/DWI matters in Cumberland, Harnett, Hoke and Wake Counties as well as immigration cases throughout the 50 states and overseas.
The main highlights
- We are seeking a legal assistant who can speak, write and read Spanish, is self-motivated, can follow directions and can think on their feet. The landscape of our industry changes daily, and we need someone who can adapt and learn on the spot. If you do not have these qualifications, please do not apply.
- Our office handles immigration, family and traffic/DWI cases In Wake, Cumberland, Harnett, and Hoke counties.
- We are a big believer in work/family life balance, so work hours will be 8:30am -5pm, but can offer flexibility to the right person.
- Our office is located downtown Fayetteville in the Cardinal Building.
- 20 hours per week to start, but we may offer more hours to the right person.
- We are seeking a legal assistant who can speak, write and read in Spanish, is self-motivated, can follow directions and can think on their feet. The landscape of our industry changes daily, and we need someone who can adapt and learn on the spot. If you do not have these qualifications, please do not apply
Duties:
• Answer incoming phone calls and return phone calls in English and Spanish
• Schedule appointments and call/contact people to confirm their appointments
• Communicate with clients via phone, MyCase, and chat
• Add important events to attorney calendar
• Maintain the office calendar
• Take payments over the phone
• Document phone calls from clients and prospective clients in the telephone log and in MyCase
• Draft letters to clients in English and Spanish
• Translate client documents
• Review consultation intake forms and notes to ensure that appointments are scheduled to ensure they are completely properly by the prospective clients.
• Prepare responses to client feedback after consultations
• Coordinate post-consultation follow-ups to clients
• Prepare and submit document checklists to new clients
• Provide phone support to the administrative team
Experience:
• one – year working experience in a law office or other office setting
Qualifications:
• Fluent in Spanish (read, write, and speak)
• Excellent phone etiquette
• Friendly and professional
• Able to work independently
• Able to deal with good people on their worst days (the nature of family law).
• Experience with dealing with emotional phone calls/de-escalating situations
• Able to maintain a high level of confidentiality/ethical standards
• Able to document details of contact with clients, opposing counsel and court personnel
• Able to multi-task efficiently
• Self-motivated Willing to learn
• Able to follow directions
• Authorized to work in the United States
• Reliable strong high-speed broadband internet connection
• A quiet environment for answering calls, plus a headset with a microphone arm attached
Technical Requirements:
• Familiar with computers in general
• MS Office 365 Suite (primarily Word and Excel)
• Able to create templates in Word and AdobePro
• Strong Office Machine skills (copier, scan machine)
• Online research skills (ability to find correct address, country condition information, etc)
• Type Speed of 40-50 wpm
Pay:
• $15 per hour based on experience
How to Apply:
Send BOTH a resume and cover letter written in Spanish describing your interest in this position, why you are the person for this job and your favorite movie, favorite TV show, favorite book, hobby and including 2-3 professional references to assistant.drclawfirm@gmail.com In the subject line write: “LODC Intake Specialist (Remote; Part-time) May 2022″.
Initial Interviews are conducted via Zoom.
NO TELEPHONE CALLS PLEASE. We are no longer accepting applications.
Legal Assistant position (Fayetteville)
The Law Office of Dahlia Castillo, PLLC is a busy law office who predominately assists immigrant communities in divorce, child custody, traffic/DWI matters in Cumberland, Harnett, Hoke and Wake Counties as well as immigration cases throughout the 50 states and overseas.
The main highlights
- We are seeking a legal assistant who can speak, write and read Spanish, is self-motivated, can follow directions and can think on their feet and one year. If you do not have these qualifications, please do not apply.
- Our office handles family and traffic/DWI cases In Wake, Cumberland, Harnett, and Hoke counties and immigration cases throughout the U.S and overseas.
- We are a big believer in work/family life balance, so work hours will be 8:30am -5pm, but can offer flexibility to the right person.
- Our office is located downtown Fayetteville in the Cardinal Building and within 5 minutes of Cumberland county courts.
- 20 to 30 hours per week to start, but we may offer more hours to the right person.
Experience:
• one – year working experience in a law office or other office setting
Duties
• Answer incoming phone calls and return phone calls in English and Spanish
• Schedule appointments and call/contact people to confirm their appointments
• Add important events to attorney calendar
• Maintain the office calendar
• Calendaring for District/Superior Court appearances
• Correspond with Immigration agencies, immigration courts, DA’s Office, Judge’s Office, pre-trial services, Clerks Office, law enforcement, private investigators, etc. as needed
• Draft pleading, motion, forms, cover letters, and client declarations accurately with minimal supervision for attorney review.
• Maintain communication with clients and provide case updates promptly
• Manage attorney schedule efficiently (attorney-client meetings, court appearances, etc.)
• Interviewing clients, witnesses, victims, etc.
• Miscellaneous courthouse errands
• Prepare documents for mailing
• Document phone calls from clients in MyCase
• Draft letters to clients in English and Spanish
• Translate client documents
• Occasional jail visits
• Translates client documents and for clients at immigration interviews
• Process cases for trial preparation including legal documents, data entry, and correspondence.
• Complete a daily court calendar, obtain jury panels, and issue discovery to defense attorneys.
Technical Requirements:
• MS Office 365 Suite (primarily Word and Excel)
• MyCase (or similar client management system)
• Able to create templates in Word and AdobePro and use law office specific templates
• Strong Office Machine skills (copier, scan machine)
• Online research skills (ability to find correct address, country condition information, etc)
• Type Speed of 40-50 wpm
Competency
- NOTARY PUBLIC
- Fluency in written and oral English and Spanish
- Ability to listen closely and follow instructions
- Ability to produce or be productive
- Positive attitude
- Ability to set priorities and meet tight deadlines
- Attention to detail
- Ability to work independently
- Excellent phone etiquette
- Able to deal with good people on their worst days (the nature of family law).
- Able to maintain a high level of confidentiality/ethical standards
- Able to document details of contact with clients, opposing counsel and court personnel
- Conduct legal research to support legal proceedings
- Teamwork
- Great organization, planning, follow-through, and time-management skills
- Ability to effectively communicate with clients and co-workers
- Professional attitude and demeanor
- Experience with dealing with emotional phone calls/de-escalating situations
Pay:
$15-18 per hour based on experience.
How to Apply:
Send BOTH a resume and cover letter written in Spanish describing your interest in this position, why you are the person for this job and your favorite movie, favorite TV show, favorite book, hobby and including 2-3 professional references to assistant.drclawfirm@gmail.com In the subject line write: “LODC Legal Assistant position (Fayetteville)”. Interviews are conducted via Zoom.
NO TELEPHONE CALLS PLEASE. Position will remain open until filled.
Receptionist/Secretary position (Fayetteville Office)
The Law Office of Dahlia Castillo, PLLC is a busy law office who predominately assists immigrant communities in divorce, child custody, traffic/DWI matters in Cumberland, Harnett, Hoke and Wake Counties as well as immigration cases throughout the 50 states and overseas.
The main highlights
- We are seeking a Receptionist who can speak, read and write Spanish, is self-motivated, can follow directions and can think on their feet. The landscape of our industry changes daily, and we need someone who can adapt and learn on the spot. If you do not have these qualifications, please do not apply.
- Our office handles immigration, family and traffic/DWI cases In Wake, Cumberland, Harnett, and Hoke counties.
- We are a big believer in work/family life balance, so work hours will be 8:30am -5pm, but can offer flexibility to the right person.
- Our office is located downtown Fayetteville in the Cardinal Building.
- 20 to 30 hours per week to start, but we may offer more hours to the right person.
- We are seeking a legal assistant who can speak, write and read in Spanish, is self-motivated, can follow directions and can think on their feet. The landscape of our industry changes daily, and we need someone who can adapt and learn on the spot. If you do not have these qualifications, please do not apply
Duties:
• Answer incoming phone calls and return phone calls in English and Spanish
• Schedule appointments and call/contact people to confirm their appointments
• Add important events to attorney calendar
• Maintain the office calendar
• Take payments in-person and over the phone
• Send reminders of confirmed appointments.
• After a consultation has started, help by making photocopies of documents for the attorney; booking return appointments; and talking to potential customers to see what their experience was like or if they need something
• Greet prospective clients and office clients at the front desk in a professional, friendly, and hospitable manner
• Check mailbox daily and process incoming mail per office procedure
• Prepare documents for mailing
• Document phone calls from clients and prospective clients in the telephone log and in MyCase
• Draft letters to clients in English and Spanish
• Translate client documents
• Review consultation intake forms and notes to ensure that appointments are scheduled to ensure they are completed properly by the prospective clients
• Collect required documents from clients in preparation for their consultation
• Prepare responses to client feedback after consultations
• Coordinate post-consultation follow-ups to clients
• Prepare and submit document checklists to new clients
• Review new client intake questionnaires to ensure data accuracy
• Provide phone support to the administrative team
• Create new files (hard files and electronic on computer)
• Prepare old files to be closed (scan to computer and shred files)
Qualifications:
• Fluent in Spanish (read, write, and speak)
• High School Diploma/GED
• Excellent phone etiquette
• Friendly and professional
• Able to work independently
• Excellent with technology, dependable, organized, efficient, mentally healthy
• Able to deal with good people on their worst days (the nature of family law).
• Experience with dealing with emotional phone calls/de-escalating situations
• Able to maintain a high level of confidentiality/ethical standards
• Able to document details of contact with clients, opposing counsel and court personnel
• Able to multi-task efficiently
• Self-motivated and willing to learn
• Able to follow directions
• Authorized to work in the United States
• Covid vaccinated with booster
Technical Requirements:
• Familiar with computers in general
• MS Office 365 Suite (primarily Word and Excel)
• Able to create templates in Word and AdobePro
• Strong Office Machine skills (copier, scan machine)
• Online research skills (ability to find correct address, country condition information, etc)
• Type Speed of 40-50 wpm
Pay:
• $12-14 (Please note $12 to start during the 3-month probationary period, which may increase after the probationary period)
How to Apply:
Send BOTH a resume and cover letter written in Spanish describing your interest in this position, why you are the person for this job and your favorite movie, favorite TV show, favorite book, hobby and including 2-3 professional references to assistant.drclawfirm@gmail.com In the subject line write: “LODC Reception/Secretary position (Fayetteville) May 2022″. Initial Interviews are conducted via Zoom.
NO TELEPHONE CALLS PLEASE. We are no longer accepting applications.
